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FAQs
DELIVERY TERMS
UK – Free Standard Shipping on all orders of £20 or above, otherwise £4.99 postage and packaging fees apply.
Please allow 3 - 5 days for delivery.
RETURN POLICY
Returns are accepted on products within 14 days of receipt. Items must be returned unused, in their original packaging.
There are no returns on Sale Items or Earrings.
To return an item, send us an email at contact@healingenergyrocks.com and we will be in contact.
SHIPPING
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
If you are shipping items over £50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned items.
What If I Have More Questions?
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