Are your crystals ethically sourced?

Yes. All of our crystals are sourced from trusted, ethical suppliers. Each piece is hand-selected for energetic integrity and sustainability.

How do I choose the right crystal?

You can shop by intention, chakra, or energy need — or take our quiz to let your energy guide you. Trust what you're drawn to.

Do I need to cleanse my crystal?

Yes. We recommend cleansing with sage, selenite, or moonlight. All crystals are cleansed before shipping — but you should reset them with your own energy upon arrival.

What’s your return policy?

You can return unused items within 14 days of delivery. See our Return Policy page for full details.

Healing Crystals FAQs - Crystal Meanings, Cleansing, Uses & Spiritual Benefits

FAQs

DELIVERY TERMS

UK – Free Standard Shipping on all orders of £20 or above, otherwise £4.99 postage and packaging fees apply.

Please allow 3 - 5 days for delivery.

RETURN POLICY

Returns are accepted on products within 14 days of receipt. Items must be returned unused, in their original packaging.

There are no returns on Sale Items or Earrings.

To return an item, send us an email at contact@healingenergyrocks.com and we will be in contact.

SHIPPING

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

If you are shipping items over £50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned items.